Gone are the days when the key to
success in business is determined by a premium quality product/ service,
value for money and good customer service. In this age of extreme
competitiveness led by disruptive technologies and the allied digital transformation services,
the key to success of any business lies in the Customer Experience that
you are delivering. With the widespread reach of social media and real
time interactions via the internet, the room for customer expectations
has become broaden. The Customer Experience in this digital...
